Shipping To Your Door

All of our door-to-door orders are sent by UPS Next Day. The shipping costs are according to Zones (see the map for the Zone your state is in). We ship from Miami and all our orders arrive the next day.

For the cities within Florida Panhandle, the shipping charge is $93.00 for live fish orders as UPS charges an additional fee.

Please Note: Shipping To Nearest Airport Is No Longer Available

Unfortunately we no longer offer shipping to your Nearest Airport as the cost and challenges have made this option too expensive. 

Arrive Alive and Healthy Guarantee

We will replace or refund any discus that arrives DOA or unhealthy. All of our discus fish are individually bagged, triple bagged, and stapled for added protection.The shipping box will be insulated with heat or cold packs depending on your your climate. The box will also be lined with heavy duty plastic on the inside.

If any of the fish in your order arrive DOA, please take a picture of them and email them to sales@wattleydiscus.com. If you need assistance with any part of your shipment, please call us at the hatchery and will are more than happy to help.

We have been doing this for over two decades and we don’t lose many fish. But we are committed to establishing long-term clients and will make sure you are happy you chose Jack Wattley Discus for your order.

Important Details About Your Shipment

Please DO NOT OPEN THE BOX or any of the bags until your fish are next to their new home (your fish tank). Follow the directions from the article Acclimating Tropical Fish and watch the video we have created.

Billing / Shipping Addresses

If you wish to have your item(s) shipped to an address other than your billing address, please be aware that your order may require additional verification and may be subject to processing delays. We recommend allowing extra time for order fulfillment when shipping to an alternate address. If you have any questions about your order verification please feel free to contact our customer service department.